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cannot access media

I'm a participant level 1
I'm a participant level 1

broken screen resulting in no way to navigate menus. must set the device into mass storage mode, but cannot. it is a samsung sght369. can someone post the exact key sequence to put the phone into mass storage mode. thank you!!!!



***Edited to add labels***


Community Manager (Retired)
Community Manager (Retired)

Hey olizim,


Sorry to hear about your cracked screen.


The path is the following: Menu ➔ Settings ➔ Personalize ➔ Phone settings ➔ USB mode and press Select or OK. It would be the second option for Mass Storage.


However, unfortunately I am unable to find which exact keys to press.


@ Community - Anyone with the Samsung Linx that can help?