On January 5th, $43.68 was withdrawn from my account for my phone bill. However, I noticed that another $43.68 was withdrawn again on January 12th. Could you please let me know why this happened? I would also like to kindly request a refund for the duplicate charge.
Hello @YeongeunCho,
Welcome to the community!
You should note this community forum is not a method of customer service it is meant for customers like myself to help each other.
Since your issue is account-related, you will need to contact customer service directly, and they will be able to better assist you.
