I talked to Fido customer executive to avail the offer of Samsung Tab A 8.0. The executive told me that I will be getting the conformation email soon. But till now, I have not received any communication from Fido.
It will be necessary to talk to our customer service so we can verify the details on your account.
You can find the ways to contact us using our contact page here.
We can also send you a PM here on the Community if it's best for you. Let us know.