Water Damage to my Sony Ericsson vivaz pro

Water Damage to my Sony Ericsson vivaz pro

Water Damage to my Sony Ericsson vivaz pro

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zain27
I'm a Participant Level 1

Water Damage to my Sony Ericsson vivaz pro

hello everyone .

 

i bought the vivaz pro week a ago and today i dropped it in the water Sad ..  i want to know will fido send my phone to repair its been only a week that i have it please help Sad Sad

 

 

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Accepted Solution

Re: Water Damage to my Sony Ericsson vivaz pro

Solved by Former Moderator FidoJudhy

Hello zain27,

 

Unfortunately, dropping the handset in the water voids the warranty and therefore, Fido will not be able to send the phone in for repair.

 

I tuly apologize for the inconvenience.

 

You may call in to customer service to see what can be done to replace your phone. You may reach us at 1-888-481-3436(Fido) from any phone.

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1 REPLY 1
FidoJudhy
Former Moderator

Hello zain27,

 

Unfortunately, dropping the handset in the water voids the warranty and therefore, Fido will not be able to send the phone in for repair.

 

I tuly apologize for the inconvenience.

 

You may call in to customer service to see what can be done to replace your phone. You may reach us at 1-888-481-3436(Fido) from any phone.