April 2011
hello everyone .
i bought the vivaz pro week a ago and today i dropped it in the water .. i want to know will fido send my phone to repair its been only a week that i have it please help
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April 2011
Hello zain27,
Unfortunately, dropping the handset in the water voids the warranty and therefore, Fido will not be able to send the phone in for repair.
I tuly apologize for the inconvenience.
You may call in to customer service to see what can be done to replace your phone. You may reach us at 1-888-481-3436(Fido) from any phone.