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Water Damage to my Sony Ericsson vivaz pro

I'm a participant level 1
I'm a participant level 1

hello everyone .


i bought the vivaz pro week a ago and today i dropped it in the water Sad ..  i want to know will fido send my phone to repair its been only a week that i have it please help Sad Sad



***Modifié pour ajouter des étiquettes***


Former Moderator
Former Moderator

Hello zain27,


Unfortunately, dropping the handset in the water voids the warranty and therefore, Fido will not be able to send the phone in for repair.


I tuly apologize for the inconvenience.


You may call in to customer service to see what can be done to replace your phone. You may reach us at 1-888-481-3436(Fido) from any phone.