Voice Message

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Voice Message

Signed up on the prepaid plan, Basic Voice messaging is included. When I hit the #1 button, i get prompted to enter the voice message number. How do I set up Basic Voice Messaging.

 

Thanks.

 

 

***Edited to add labels***

Flag this to a Moderator
Message 1 of 2
1,913 Views
Highlighted
I'm an Expert Level 2
I'm an Expert Level 2

Re: Voice Message

looks like the incorrect voicemail retreival number is programmed into your phone/sim card or voicemail may not be provisioned properly. can you enter your mailbox number and does it take you to your mailbox? if it doesn't then your voice mail needs to be re-provisioned by only a customer service rep can do this. while your on the phone with them, ask them to do a re-send to switch, it will push the proper retreival and deposit numbers to your sim card for the correct voicemail node your subscribed to.

hope this helps

--
I am NOT a Fido employee, my comments are my own and do not necessarily represent the views of this website and its affiliates.
Flag this to a Moderator
Message 2 of 2
1,909 Views