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Upgrading phone screen not working properly

I'm a participant level 1
I'm a participant level 1

I have an iPhone SE and my contract just recently ended, I found an exclusive offer that Fido was offering me that included 10 gb data and unlimited everything for $85 but, once I select the plan and colour of the iPhone 8 Plus screen it takes me to an add ons page and whenever I click continue from that page it says that the information is not available online and for me to call fido on their toll free #, The reason I am upgrading online is because you save $30, if I call Fido and have them upgrade my plan for me will I still save the $30? or can someone help me troubleshoot whats going on, on the website. I closed my browser and deleted the history, that didnt work.



Hello @kabirbariana 


We would need to check your account in order to verify your upgrade options.

For future reference, you can find all the ways to reach us on our contact page here.


I'm sending you a PM now to get this looked into. Talk to you soon Smiley