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Trying to reserve my Iphone 5 from fido website, but getting no luck.

I'm a participant level 1
I'm a participant level 1


 I spoke to a fido representative yesterday regarding upgrading my phone to the iphone 5, but the only problem is that I m getting no option for the upgrade. My account is linked with my dads account and I dont think hes eligible but I am and I have not signed a contract because i was waiting for the iphone 5 to come out. I was given a speical code that would allow me to reserve an iphone but im not sure how im suppose to do that? please help,! 



***Edited to add labels***


Former Moderator
Former Moderator
Hey Rajbir!

You may find information on how to reserve a phone here:

If the option to make a reservation is not in your account, this would mean that either:

- You have a business account.
- You are not logged in as the account holder.

I hope this clarifies!