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There is no Reserve a Phone option for me I wanna reserve an iphone 5

I'm a participant level 3
I'm a participant level 3

this is so stupid



***Edited to add labels***


Community Manager (Retired)
Community Manager (Retired)

Hi junnosu,


What options do you see online? It should be next to the picture of your phone. Also, do you have a monthly account or a prepaid account?

I'm a participant level 2
I'm a participant level 2

Hello, I am having the same problem. There are 4 fido phones in the household, one is prepaid. In the prapaid account, my options are Upgrade your phone, Retrieve your PUK Code, Get ringtones & more, Buy accessories, Send a text message, Download User guide, Order new SIM card, Lost or stolen Fido, Refer a friend, and My Fido Mail. I also do not have a picture of my phone under "your phone". I have tried clearing my cache, cookies, history, as well as accessing the fido website on Firefox, Safari, and Internet Explorer.