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There is no Reserve a Phone option for me I wanna reserve an iphone 5

junnosu
I'm a Participant Level 3
I'm a Participant Level 3

this is so stupid

 

 

***Edited to add labels***

2 REPLIES 2

FidoStephen
Community Manager
Community Manager

Hi junnosu,

 

What options do you see online? It should be next to the picture of your phone. Also, do you have a monthly account or a prepaid account?



Roxas
I'm a Participant Level 2
I'm a Participant Level 2

Hello, I am having the same problem. There are 4 fido phones in the household, one is prepaid. In the prapaid account, my options are Upgrade your phone, Retrieve your PUK Code, Get ringtones & more, Buy accessories, Send a text message, Download User guide, Order new SIM card, Lost or stolen Fido, Refer a friend, and My Fido Mail. I also do not have a picture of my phone under "your phone". I have tried clearing my cache, cookies, history, as well as accessing the fido website on Firefox, Safari, and Internet Explorer.