Sony Xperia Problem

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I'm a Participant Level 1

Sony Xperia Problem

Good evening,

 

For some reason, since yesterday, I am not able to have a connection with my phone. It rings but I am unable to answer the call. I don't even hear the dial-tone when I make or receiVe a call. What could this be caused by? I got the phone a little less then a month ago, and I feel like going back to Fido with it.

 

Any ideas?

Thanks

Habon

 

 

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Community Manager
Community Manager

Re: Sony Xperia Problem

Hi Habon,

 

Sorry to hear about this. 

 

It sounds as though your SIM card may have gotten disconnected. Have you tried removing the SIM and placing it back?

 

If that doesn't help, I'd suggest contacting customer service to verify with your account. Click here to find out how to contact us.



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