Hi, iv been having this problem for nearly 3 weeks. Im able to send messages to my girlfriend but i can recieve her messages, we've tried everything, I also purchased a new SIM card.. still the same, I rebooted, removed my battery, did a master reset.. I still cannot recieve messages from my girlfriend. My blocked list and reject lists are empty, I never blocked anyone. What can this problem be, im really getting fed-up now.
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have you tried calling customer service....and speaking to tech support?
what your status ?
I would recommend that your GF initiate a call with her service provider so that they can trace the sms when she sends it. That way they can confirm whether the sms has reached fido's network.