S9 plus one ui update

[Maan1]

What time will the update be available to download in Vancouver for the s9 plus . Eagerly waiting for it..

[patrickchan]

make sure to backup all data to gdrive, plug phone into power brick, start download, cross your fingers. hope that the apps work after update., as i have s9+ too (however, mine is from samsung store, so i am not sure if i get the same update as i am on fido network like you)

[Moreseed]

vancouver? LOL, Montrealler haven't get the update.

[Maan1]

Worst experience ever 🤨🤨

[FidoValeska]

Hey @Moreseed! 

We don't have different updates sent for different provinces. 

The updates are sent depending on the device and not the province.  

Hey @Maan1! 

I'm sorry you feel that way  

Anything we can do to help? 

[danthemanx]

---

@FidoValeska wrote:

Hey @Moreseed! 

We don't have different updates sent for different provinces. 

The updates are sent depending on the device and not the province.  

Hey @Maan1! 

I'm sorry you feel that way  

Anything we can do to help? 

---

Uhmm how about starting by actually releasing the update on time, as in the failed delivery (Feb 4th) set by Fido.

And please don't say updates are released in batches. That's false information for Samsung OS updates.

[tk15]

how many more years we have to wait for this  update!! fido webside said it was for yesterday i was like so happy like a small kid and all the dream crashed down!  it must be a joke we pay 1000$ for a phone we expect better service. you guys say 4feb than should be that! when we miss a payment we are bombarded with fees, out of context here but still..

[danthemanx]

Update date has been moved to Feb 7th as confirmed by a Rogers rep on their forum.

Fido's OS update now updated to Feb 7 as well.

[j-san]

What sucks is the original answer that "It is released in batches". Why not tell the truth from the get-go that you don't know or aren't sure? No problem with things being delayed but when the original reply was a different one then it makes you question any reply you get from FIDO on anything.

[FidoCharles · Accepted solution]

Hey everyone!

The OS updates are released in batches.

The original start date for the release was delayed to February 7

You can refer to the thread here for our further updates

[FidoValeska]

Hey @Maan1! 

Welcome to the community  

I can totally understand the excitement for the new update! 

We unfortunately don't have a specific time frame, the update is rolled out in batches and this is what starts on 02.04.2019. 

Let us know if you have any other questions!