Phone upgrade still waiting

[fyler2013]

Hello, 

Still waiting for phone ordered, I dont  get any email. Can I cancel this order, This phone is available to other provider.

Thanks

[Electrocat84]

Ive been waiting for over two weeks for my phone and it's not even an iPhone it's a google pro 6 why lie to customers and say it will be 2-5 business days when it's been over two weeks with no tracking number

[KAPABLE-K · Accepted solution]

Hello @fyler2013,

Sorry to hear you did not receive your order as yet it is possible that is back-ordered, it would be best to contact customer service directly and they can look at your account and better advise you. If you want to cancel the order they can help you with that also.

[fyler2013]

Thanks, Im on chat waiting for 3hrs. Thanks