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NO 3G after SUES software upgrade

carlos1984
I'm a Participant Level 2
I'm a Participant Level 2

I have a fido Sony ericsson 715a and I am having problems with the 3g network. I update software on my SE T715a and originally there was a 3G and H icon at the top of my screen. Now these icons are not there , the only icon is the bars with a small E on top. I need help fixing this problem. I tried unbranding so that i could switch to the Gsm and 3g option but this does not fix anything. I try going to search network but I only get one fido option. Please help me this is driving nuts. B/c it seems like such  a simple fix.

 

 

 

***Edited to add labels***

 

1 REPLY 1

FidoJudhy
Former Moderator
Former Moderator

Hello carlos1984,

 

I would suggest that you contact Sony Ericsson to see if you have the proper software version for Fido and for your handset.

 

You may reach them at 1-866-766-9374.

 

Let us know how it goes!