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My phone doesn't vibrate anymore, need help.

I'm a participant level 2
I'm a participant level 2

My HTC One S doesn't vibrate anymore, I got this phone 6 months ago, what can I do?



***Edited to add labels***


Community Manager (Retired)
Community Manager (Retired)

Hi DaminiBissoo,


Are you sure that Vibrate is enabled in your phone settings? It would be in settings > Sound. If you have made sure that it is enabled and your profile isn't set to silent, you may try doing a master reset on the phone which would revert the phone back to factory settings.


You can also bring the phone to one of our stores participating in the Repair & loaner phone service. You have a 1 year warranty on the phone, so if you purchased the phone 6 months ago, you are still covered. 


Let us know how it goes!