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My phone doesn't vibrate anymore, need help.

DaminiBissoo
I'm a Participant Level 2
I'm a Participant Level 2

My HTC One S doesn't vibrate anymore, I got this phone 6 months ago, what can I do?
Thanks

 

 

***Edited to add labels***

1 REPLY 1

FidoStephen
Community Manager
Community Manager

Hi DaminiBissoo,

 

Are you sure that Vibrate is enabled in your phone settings? It would be in settings > Sound. If you have made sure that it is enabled and your profile isn't set to silent, you may try doing a master reset on the phone which would revert the phone back to factory settings.

 

You can also bring the phone to one of our stores participating in the Repair & loaner phone service. You have a 1 year warranty on the phone, so if you purchased the phone 6 months ago, you are still covered. 

 

Let us know how it goes!