My Blackberry has gone into a SOS mode and I need help.

My Blackberry has gone into a SOS mode and I need help.

My Blackberry has gone into a SOS mode and I need help.

I'm a Participant Level 2

My Blackberry has gone into a SOS mode and I need help.

 

 

 

***Edited to add labels***

2 REPLIES 2
I'm a Participant Level 2

By the way I was on support for one and a half hours and they could not fix it. They made it worse now the 2nd phone on the account also says SOS where it use to say either 3G or edge. 

I'm an Expert Level 2

Is this a Fido branded blackberry or an unlocked one from elsewhere?

 

have u tried going into manage connections > mobile network options > scan for available networks > choose fido ?? let me know if that works