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MMS etc.

I'm a participant level 2
I'm a participant level 2

I am fairly new to the cell phone community and I have encountered my first problem. I cannot recieve or send MMS. I have a Samsung Galaxy Nexus if you're wondering. I saw some APN setup stuff but it was for "unlocked" phones which mine is not.


Plan: Unlimited SMS+MMS and 50minutes talking



***Edited to add labels***


Community Manager (Retired)
Community Manager (Retired)

Hi Andres15,


Welcome to the forum!


Since you mentioned that your phone is not unlocked, I'll assume you purchased it from Fido, therefore you shouldn't need to modify the APN settingfs. In order to use MMS, you need to have data access on your phone. I'd suggest taking a look in your settings > wireless & networks > mobile networks and see if data is enabled. If it was disabled, this would be the cause. 


Please let us know how it goes. Also, if possible, please provide more details such as the the error message when you try to send / receive an MMS.