Here is how to delete games or applications from your phone:
1- Press Menu and select Games & Apps.
2- Select My Games & Apps and choose Applications.
3- View and manage any applications you have.
Please note that you can find this information in your user guide which you can find by clicking here.
If it doesn't work or if you need more assistance with that, I would invite you to call LG at 1-888-542-2623.
As for your other issue, I suggest that you call technical support to have them investigate this matterwith you. They may be reached at 1-888-481-FIDO(3436), or 611 from your Fido, option 3 - 4 - 2.
I hope this helps.