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LG G5 screen backlight bleeding issue

EF1
I'm a contributor level 1
I'm a contributor level 1

Hi,

 

I have what we call backlight bleeding on my LG G5. There is some light leak all around the LCD panel.

My device never fell and it is well protected with a case.

 

It is pretty uncomfortable especially with black color and defenitively not what I expected from a high end device.

My device is only 9 month old (got it on january) and it already has been change a one time (at the beginning) because of huge system lag and freeze due to hardware issue.

 

What can I do for those backlight bleeding? Is there a fix?

 

Thank you.

 

***Edited to add labels***

 

3 REPLIES 3

KAPABLE-K
MVP MVP
MVP

Hello @EF1,

 

There is no fix for that issue, since you still have warranty I suggest you send it in for repairs.



EF1
I'm a contributor level 1
I'm a contributor level 1

Should I contact directly LG or Fido.

 

Thanks

@EF1 It dosen't matter you can go either route, if you got it from Fido I would go through them so you can get a loner phone while you send yours off to repair.