Keep getting send/failed messages on my Huawei P10 lite

Reply
Highlighted
I'm a Participant Level 1 DRacine
I'm a Participant Level 1

Keep getting send/failed messages on my Huawei P10 lite

Hi,

 

I am using a Huawei P10 lite and up to two days ago everything was fine but since then. I got really hard to send a message as I keep getting the "send failed" reply even when Im at full bars. I saw that this trouble was on Fido's part a couple years ago but is it happening again? Can anyone help please.

Flag this to a Moderator
Message 1 of 2
142 Views
Moderator
Moderator

Re: Keep getting send/failed messages on my Huawei P10 lite

Hello @DRacine and welcome to the Community.

 

Thank you for flagging this. 


For what you are trying to send, are we talking about MMS as well? If so, I simply want to let you know that our support team alerted us that some users are not able to send MMS this morning. Our support groups are investigating as we speak.

 

Can you confirm which service is not working on your side? 

 

- Calls

- Data

- SMS

- MMS

 

Let us know here.



Flag this to a Moderator
Message 2 of 2
134 Views