I ordered an ipad in the beginning of march expecting a 1 to 2 week delay (as it says even now on the website). BOY WAS I WRONG. Ive received nothing but lies and offers to cancel the order. I ordered this as a birthday gift to myself and even bought the accessories (apple pencil and case). Its been 4 weeks and still no emails or information or anything to put my mind at ease. After I finish my phone contract this year I'm leaving this company for good and will not return.
I definitely understand where your coming from. I ordered the iPad air 4th gen on Nov 3 2020 and still haven't received it. I have spoken to many representatives and on got weird vague excuses. It wasn't until I spoke to higher ups that I got a real answer and that answer was that they don't have any right now and they aren't sure when they will have more in stock.
We understand it's not fun to wait for your device. We're doing out best to get all the orders fulfilled as quickly as possible.