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How do I know the end date of my fido plan/ Phone contract?

FarhadNiaz
I'm a Participant Level 1
I'm a Participant Level 1

I logged into my account, it says the payment date but im not sure if thats the plan end date.  I also saw the upgrade date but Im not precisely sure if thats the end date either.  Where exactly can I find the end date?

 

**Edited to add label
**Edited to title for clarification

3 REPLIES 3

FidoTerry
Former Moderator
Former Moderator

Welcome to the community FarhadNiaz! Very_Happy

You can check the next upgrade date by going to Fido.ca > My account > Services. You will then need to choose the number and scroll down to "My Device" and "Next upgrade". The date that shows is 30 days before your agreement end date and the "Upgrade today fee" is the remaining balance on your current phone. Hope this helps! 



pilary
I'm a Participant Level 1
I'm a Participant Level 1

Is there a place on the fido site that i check online when my phone contract end? thanks

FidoTerry
Former Moderator
Former Moderator

Welcome to the community @pilary! Smiley

 

I moved your message since we had a similar thread. You can find the answer on the solutions section. Hope this helps! Very_Happy