Home phone sound problem

[Clophas]

Hi, i have a constant sound problem with my residential wireless phone. The modem is ZTE and next to a window. The problem is the other person on the line hears me loud, high volume, with a bit of echo and delay. I cannot find any solution to turn the volume down on my side, so that they will hear me with a normal volume sound, adding to that the echo. Someone knows why and how we can solve this? Thank you.

[jrzaza]

did you fix your issue with the loudness. i have same thing

[pauljp]

Hi Clophas, did you ever fix the loud audio at the other end. I just got Fido home phone and it is doing the same thing. Not everyone that I call, only sometimes it happens. Please let me know if you got it fixed and what was done.

Thank you.

Pauljp

[FidoKenny]

Hey @Clophas

There's a PM coming your way. Talk to you soon.