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Fido Dropped calls

HT17
I'm a participant level 1
I'm a participant level 1

Hi fido,

 

I have been having dropped calls for 2 of my lines ( LTE ) iphone x very frequently ? is someone else is having the same issue ?

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @HT17,

 

Welcome to the community!

 

Are you experiencing the drop calls indoor and outdoor? Does it happen at a specific location?

 

You can try these steps:

  1. Restart your phone
  2. Reset your network connections
  3. Power off the phone take out your SIM card and then re-insert it back.
  4. Call customer service and have them do a reset to switch on their end.