Scam scam.. please don't buy Brightstar protection.. this company is working in bad faith along with Fido for claims negligence and working in bad faith..after 2 months of harassment with Brightstar bought through Fido I am planning to file a lawsuit at Brightstar and Fido. Other members can join in to file the case.
Welcome to our community.
I'm really sorry you've had this kind of experience This is really not the type of service we want you to have when dealing with us or any of our third parties. Rest assured that we do everything in good faith and we always want what's best for our customers, I'm sorry if this wasn't reflected in your most recent experience with us.
I'll send you a private message asap and we'll look into the situation together.