Showing results for 
Search instead for 
Did you mean: 

BBM & Social Networking stopped working outside Wifi coverage

I'm a participant level 2
I'm a participant level 2

I have a plan that includes unlimited BBM and social networking. This was working all the time until I went on vacation to the UK. Over there it would only work when I was connected to a wifi connection. Now I have returned and it is still the same.


The instant chat advice of them resetting my settings made me lose access all together for a while. Now it is back to only when connected to a wifi.


Does anyone know how to get this back to working all the time. I'm paying extra for the privilage and can't use it.



***Edited to add labels***


Not applicable

try turning on data services while roaming