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Android visual voice mail does not work if you use WiFi, deal breaker

I'm a contributor level 1
I'm a contributor level 1

The android visual voice mail app is really bad.  It's completely useless for people that frequently connect to WiFi with their phones.


At home and at work I'm using WiFi all the time, so for me I would never get a voice mail notification.


Why is it offered in a 3rd party app anyway?  Android 4.0 has native visual voice mail (like iPhone has), are there plans to offer this service over the native Android service?



***Edited to add labels***


Former Moderator
Former Moderator
Hey Tarv_!

I understand your concern in regards to the Visual Voicemail application not working with Wifi. However, please note that in order to be able to retrieve your voice messsages, the phone needs to be able to connect to the Fido network via the data services. When Wifi is on, the phone automatically blocks any data connection to the network and tries to force them through Wifi. This is why it only works with Wifi off.

I do not have any information about future changes or improvements that would be made to this service, if any.

I hope this answer clarifies the matter.