online billing issues

[Bandits01]

Will Fido ever fix online billing so customers can pay them?

One of Canada's Largest multi-media companies can't get their app/website working properly 😕

***Edited to add labels***

[FidoMaria]

Hi @Bandits01 & welcome to the Community!

What exactly is going on with the online billing? Do you get an error message when you try to make a payment?

The more info you give me, the easier it will be for us to come to a solution. Thanks!