lost Credits of $20 on my account

[Dungleaddress]

I am worried this is a hack or some sort of stealing. Please help!

Dung.

[Dungleaddress]

Should I close account?

[KAPABLE-K]

Hello @Dungleaddress,

Can you elaborate a bit more, what credit are you talking about?

[Dungleaddress]

Hi Kapable-k,

I just topped up credit for my number pay as you go account to a little over $20 last week, but now it is 0 dollars balance, I am sure we did not use it, we turned off the phone over the weekend too.

Thanks!

[KAPABLE-K]

Maybe someone used your phone or did your phone access the data network and used up your credit.

Either way you will need to get a Fido representative to look at your account to verify what happened.

Just note wait times today will be long because of the current promotion that is going on.