higher priced first bill

higher priced first bill

higher priced first bill

I'm a Participant Level 2

higher priced first bill

is it normal for the internet bill to be higher on the first month?i was supposed to be charged 37.5 + taxes = $42.37 but its more around $53

2 REPLIES 2
Moderator

Hey @mflores56,

 

Welcome to the Community Smiley

 

Depending on the billing cycle date, it's normal that your first invoice is a bit higher as it includes partial charges from the date you activated until the billing cycle date + the regular one month in advance. 

 

Make sure to check out your PDF bill like KAPABLE-K mentioned and you'll be able to find the details of the charges as well as the periods billed. 

 

Hope this helps! 

 

 



Hello @mflores56,

 

If you look at your invoice details it should tell you exactly what you are billed for.