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frustation

lynh
I'm a participant level 1
I'm a participant level 1

been a loyal customer  of rogers fido over 10  years .however the level of service has changed .In short it sucks .

i have 4 mobile accounts and internet service .

my frustation is its been day 4 of no internet service.

spoken to numerous agents some goo some just disconnect the phone .Not because im rude because i refuse to 1.give my name again after havin spoken to another agent and transfered to them .Shouldnt all information be transfered by the pervioius agent .

that aside work from home .

plus kids need the internet for school and entertainment

plus two elderly needs 

plus one heart patient 

In todays worls of connectivity and being in a developed country ....for god sake iindia has quicker service ....shame shame shame shame Rofers Fido Shame .

9059034417 lyn

1 REPLY 1

FidoKenny
Moderator
Moderator

Hello lynh

I'm really sorry to learn hat you are having trouble with your FIdo home internet.

I it will be necessary to get in contact with our technical support so they can troubleshoot your device with you.

The number to reach them is 1-888-259-3436.