Showing results for 
Search instead for 
Did you mean: 

detailed billing not showing all call log

I'm a Participant Level 1
I'm a Participant Level 1

Under detailed billing, I can't see all of my calls. Only shows 3 calls that i made last month. Anybody know whats wrong?


Former Moderator
Former Moderator

Hey @KirstRoach


Welcome to the community🙂


Have you downloaded the bill in PDF? You'll need to download the PDF in order to check the details. You'll find the steps to follow here!


You’ll need Adobe Acrobat 3.0 or higher to view/print the bill. Note that if you’re using an iOS device, you will need to press and hold the “Save/Print this bill (PDF)” link and select “Open in new Tab”.


Let us know how it goes!