deactivate account after less than a month

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I'm a Participant Level 1
I'm a Participant Level 1

deactivate account after less than a month

How long do I need to be with Fido before I can deactivate my account? I had the 60$ for 10gb plan then i called this morning to upgrade my phone but the lady said i couldn't because I haven't been with the company for 30 days. She still changed my account to the more expensive 95$ for 6gb plan.

 

 

I found a better deal someone else, am I am able to leave Fido after this short of time? 

 

Thanks for your replies in advance 

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Former Moderator
Former Moderator

Re: deactivate account after less than a month

Hi @lexcdav & welcome to the Community!

 

I'm sad to see that you're planning on leaving us. Sad There is no minimum time before you can cancel. We'd however hate to see you go! Let me know if you'd like to go over your options and I'll send you a PM.



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