data service on ported device not working

data service on ported device not working

data service on ported device not working

mk20
I'm a Participant Level 2

data service on ported device not working

I ported 2 devices around 2pm, only one of them working on LTE/3G so far ... the other one only works for voice services

3 REPLIES 3
mk20
I'm a Participant Level 2

issue resolved after getting through to a person on the hotline after 1 hour wait ... it required a network reset on Fido end.

@mk20 you should also make sure the APN settings are correct on the devices, you can get that info here.



Glad it was resolved @mk20! Smiley 

 

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