Wrong pay for the cancelled acccount

[duyna185]

Hi . i changed my phone number and cancelled the account . But i made a mistake when i paid to wrong account which is cancelled . how can i take the money back ?

[Original_Lucy]

Hi @duyna185 , you will have to contact Fido support to discuss your refund. As we are a community forum, there's no access to customer accounts. See Here  for ways to contact customer support. I, myself, prefer to contact fidosolutions on Twitter so as not to be tied to the phone on hold. Regards