Will I be charged late fees?

[LINXIANG_HUANG]

I paid my bill on October 6th via RBC online banking, but it does not apear now. It seems to take 4-5 days to appear on my account. What if it appears later that deadline which is October 10th...Will I be charged late fees or things like that? I asked through your live chat, but she said she cannot promise anything..... which is pretty strange, there should be a policy regarding this situation.

[LINXIANG_HUANG]

Hello @LINXIANG_HUANG,

When making a payment via online banking it can take 5 business days before Fido gets the payment. The chances of you missing you payment date and incurring late payment fees is very high. 

You can make the payment now via credit card and that payment will be processed right away then when Fido receives the online payment it will go as a credit towards your next bill.

[LINXIANG_HUANG]

Could I pay this bill now by credit card and then the payment I paid before via online banking would be used for next bill? I am not sure this can work...

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[KAPABLE-K · Accepted solution]

Hello @LINXIANG_HUANG,

When making a payment via online banking it can take 5 business days before Fido gets the payment. The chances of you missing you payment date and incurring late payment fees is very high. 

You can make the payment now via credit card and that payment will be processed right away then when Fido receives the online payment it will go as a credit towards your next bill.