Why is the extra usage of my data 40 CADs?

Why is the extra usage of my data 40 CADs?

Why is the extra usage of my data 40 CADs?

Colin3
I'm a Participant Level 1

Why is the extra usage of my data 40 CADs?

Screen Shot 2017-11-28 at 10.20.20 PM.png

As shown by the screen shot, my additional usage of DATA is $20.00. However, the total cost is $40.00. The total fee for DATA usage should be $20.00, right?

 

Below is another sceen shot from my bill. The extra fee of TALK is $9.35. It all comes from $9.35 of long-distance call. That make sense.

Screen Shot 2017-11-28 at 10.24.41 PM.png

 

1 REPLY 1
FidoKenny
Moderator

Hey @Colin3 and welcome to the Community.

 

In order to verify all this, we would need to check your account with you.


You can reach our customer service through our channels here.

 

We can also send you a PM here on the Community. 

Let us know what's best for you Smiley