What should be in the box?

What should be in the box?

What should be in the box?

SOLVED
TheOnlyDiva
I'm a Participant Level 2

What should be in the box?

Hi

I was not home when Purolator came to deliver my iPad.  I just got home from picking it up at their depot.  The outer box was beaten up pretty badly, opened and not taped back very well.  Inside was the tablet sealed in it's packaging, an enjoy your new device card and a coupon for accessories.  There was no paperwork with my name on it and no SIM card.  I have to wait until tomorrow morning to call Fido as they are now closed.  Anyone remember what came in their box when they got their device delivered?

Accepted Solution

Re: What should be in the box?

Solved by I'm a Participant Level 2 TheOnlyDiva

Hi Julien,

 

Yes I checked.  It wasn't there.  I was able to call in and with the help of the nice agent I got another one.  I tried to erase my post here but could not figure out how to.  Alls well that ends well.  Thank you for your response!

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3 REPLIES 3
FidoJulien
Moderator

Hey @TheOnlyDiva

 

Welcome to the community Smiley

 

We send the paperwork electronically, so it's normal that it was not in the box.  As for the SIM card, it often gets stuck under the flaps at the bottom of the box.  Did you check there?



TheOnlyDiva
I'm a Participant Level 2

Hi Julien,

 

Yes I checked.  It wasn't there.  I was able to call in and with the help of the nice agent I got another one.  I tried to erase my post here but could not figure out how to.  Alls well that ends well.  Thank you for your response!

You're welcome.  I'm happy it was resolved! Smiley