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Upgrade phone package

P-E
I'm a Participant Level 1
I'm a Participant Level 1

If I dont like the new package can I go back to my previous package

1 REPLY 1

FidoClaudia
Moderator
Moderator

Hey @P-E,

 

Welcome to our Community.

 

You can always switch back to a previous plan as long as that plan is still offered. If the plan is no longer in-market, it would sadly not be possible to get it back and you'd have to choose one of the plan options offered at the moment.

 

To take a closer look at your account and old plan, you can reach out to us here or we can send you a PM on the Community.

 

Let us know what you prefer Smiley