Upgrade phone package

[P-E]

If I dont like the new package can I go back to my previous package

[P-E]

Hey @P-E,

Welcome to our Community.

You can always switch back to a previous plan as long as that plan is still offered. If the plan is no longer in-market, it would sadly not be possible to get it back and you'd have to choose one of the plan options offered at the moment.

To take a closer look at your account and old plan, you can reach out to us here or we can send you a PM on the Community.

Let us know what you prefer

[FidoClaudia · Accepted solution]

Hey @P-E,

Welcome to our Community.

You can always switch back to a previous plan as long as that plan is still offered. If the plan is no longer in-market, it would sadly not be possible to get it back and you'd have to choose one of the plan options offered at the moment.

To take a closer look at your account and old plan, you can reach out to us here or we can send you a PM on the Community.

Let us know what you prefer