May 2019
I was going to upgrade my phone to iPhone Xr and fido won't allow me to do it online. It just says upgrade pending.
Does that mean I have to go and visit the store and do the device upgrade there?
Hey @jia!
Are you getting any other type of error message? Also, just to confirm right now you can reserve the iPhone XR, when you reserve a device you'll receive an email when the phone will ship to the location that you selected.
I hope this helps.
