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Suspend phone number for a few months

florahei
I'm a participant level 1
I'm a participant level 1

Dear Fido,

I have 2 fido phone card in 1 plan which is attached below. For 1(the # is: XXX-XXX-XXXX) is not in use now,  I’d like to stop the card using temporary for several months. Could you help me to make that change?

 

Sincerely

Zhenxian Hei

 

 

1 REPLY 1

FidoClaudia
Community Manager
Community Manager

Hey @florahei,

 

Welcome to our Community. Smiley

 

Just to clarify, are you looking to suspend one of the numbers on your account? If that's the case, we can suspend the line for $7 per month if you currently don't have an agreement on the line.

 

I'll send you a PM to check out your account.

 

Also, you can reach us to us here if ever you have account related questions in the future.

 

Talk soon!