Still can't respond to replies

Still can't respond to replies

Still can't respond to replies

MaxineKL
I'm a Contributor Level 1

Still can't respond to replies

Fido Ranya suggested that I try a "different browser" when I try to respond to replies from the Community forum.  However, the link in the email from Fido takes me directly to Chrome, and when I hit "reply," it takes me to "my account" instead of the conversation on the forum.  I can't respond directly to Fido Ranya, either!!

2 REPLIES 2
MaxineKL
I'm a Contributor Level 1

Also, I tried it on my phone, which does use a different browser.  And the same thing happened, only worse!  It wanted me to set up my Account again!!  

Hi MaxineKL,

 

Sorry about the trouble!

 

Can you try copying/pasting the link in a different browser? Also, can you try doing it from a computer and see how it goes?

 

Thanks.