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Spotify Premium Disappeared

naraejang
I'm a participant level 2
I'm a participant level 2

Yesterday, i registered spotify as a premium. Cuz, my friend told me that any fido plan is free to use spotify for 6 months. And I used till yesterday. But in the morning, when I tried to listen a music, the Premium was already disappeard. I want to know the reason.

1 REPLY 1

FidoRanya
Former Moderator
Former Moderator

Hey @naraejang

 

Welcome to the Community Smiley

 

Did you look at the status of your subscription on www.fidohub.ca

 

How long have you had a Pulse plan for ? Keep in mind that the 6 months promo starts from the moment you activated the plan, depending on when you registered for your pulse plan!

 

Let us know and we'll take it from there.