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Samsung wont sent text

Steph16ann
I'm a participant level 1
I'm a participant level 1

Hi

I bought a phone plan for my daughter...just for phone and texting but no data. She receives text messages but when she goes to reply it wont send

Thanks

1 REPLY 1

FidoCharles
Former Moderator
Former Moderator

Hey @Steph16ann


Welcome to the Community! I have some questions for you :

 

  • All of her other services work fine? (inc/out calls and inc texts)

 

  • If she restarts the device completely, does it persist once it connects back to the network?

 

  • Is it the same thing for every number she tries to text?

 

  • She is using the default text application? Not any third-party?

 

Let us know Smiley