Prepaid to plan

Prepaid to plan

Prepaid to plan

SOLVED
I'm a Participant Level 1

Prepaid to plan

Hi,

 

I currently have a prepaid phone but I'd like to change for a monthly plan.

 

Everytime I try to change, I have to choose a new mobile phone, but I already have one. So is it possible to change for a monthly plan without buying a new mobile ?

 

Thank you so much for your help

 

 

 

Accepted Solution

Re: Prepaid to plan

Solved by I'm an Expert Level 2

I dont think you need a new SIM card, as I did the same thing once, a prepaid to monthly migration once and kept the same SIM card. Customer service will migrate it over for you.

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2 REPLIES 2
I'm a Participant Level 1

yes but i believe you have to buy new sim card but call customer service they will help you with all that

I'm an Expert Level 2

I dont think you need a new SIM card, as I did the same thing once, a prepaid to monthly migration once and kept the same SIM card. Customer service will migrate it over for you.

Be sure to click likes for those who have helped you!
Click Accept as Solution for posts that have solved your issue(s).