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Prepaid to plan

sfantar
I'm a participant level 1
I'm a participant level 1

Hi,

 

I currently have a prepaid phone but I'd like to change for a monthly plan.

 

Everytime I try to change, I have to choose a new mobile phone, but I already have one. So is it possible to change for a monthly plan without buying a new mobile ?

 

Thank you so much for your help

 

 

 

2 REPLIES 2

slickchick
I'm a participant level 1
I'm a participant level 1

yes but i believe you have to buy new sim card but call customer service they will help you with all that

Anonymous
Not applicable

I dont think you need a new SIM card, as I did the same thing once, a prepaid to monthly migration once and kept the same SIM card. Customer service will migrate it over for you.

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