cancel
Showing results for 
Search instead for 
Did you mean: 

Plans

Aznino
I'm a participant level 1
I'm a participant level 1

Hey just signed up seen the plan for byod for 40 for 12gb for 24months but my monthly bill still shows 50 dollars for 12gb ?

1 REPLY 1

FidoClaudia
Community Manager (Retired)
Community Manager (Retired)

Hey @Aznino,

 

Was this for a brand new activation or a handset upgrade? 

 

Did you get a confirmation email after the transaction? If yes, did it display a credit on the monthly plan?

 

Just to clarify, the plan itself will always show $50, but you should have a discount added to the line to reduce it to $40/month if that's the promotion you benefited from. 

 

You will also see the discount on your monthly bill.

 

Let us know.