I have been trying to get through 2 customer service for 2 days now and yesterday i got lucky enough to be on hold once for 2 and a half hours just to get hung up on and again on hold for an hour and a half and i got hung up on again. Im so beyong pissed off with this level of service and the lies im filing a report with the crtc
Sorry for the delay. While we did have extra staff in place for a promotion, we still experienced a higher than expected volume of enquires and we weren’t able to respond to everyone as fast as we usually do.
Let me know if you still need help.
You not alone from last 3 days the same thing I am going through as well, if a company claim to be such a topnotch, then shame on this company, I am porting out to different carrier first thing after calling the day off today.