January 2021
I got an payment bill email from Fido. I wanted to make a payment but I couldn't because my account was canceled when I port Fido number out to another provider.
The last bill that I got from email was 8.45$ (Bill of Dec) but when I click the make a payment box It became different number and asked me to pay for Nov bill although I paid already.
If somebody know about this case, please let me know. Thank you!
January 2021
January 2021
Hey @Thaonguyen1,
Welcome to the community!
We can review that final invoice you got and make sure your closed account has a clear balance.
You can message us on Facebook or Twitter or via our servicing channels here.
Alternatively we can PM you here if you prefer. 😊
January 2021
PM me please!