Outgoing Text Message to foreign countries

[Biene590]

Hi, i have a FIDO Prepaid monthly plan for 19 $. I can not send text messages to foreign countries.There is a fault report each time. What can I do that it works?

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[FidoStephen]

Hi Biene590,

How are you entering the phone number when you try to send a text message to an international number? You need to enter a + sign followed by the country code and the phone number. Please also make sure that you have a sufficient balance to send a text message.

Also, you will need to ensure that the country's carrier is supported. Click here to find a list of the supported carriers (select Send a text message to an international wireless number and you will see the link). 

Let us know how it goes!

[FidoKenny · Accepted solution]

Hey @Community 

I know it's an old thread. But I think it would be good to update the information.

What was said here is still good.

Basically, for messages sent overseas, you need to enter the recipient's phone number, starting with the "+" symbol and the country code.

All the information about how to send messages can be found on our support page here.

Hope this helps everyone