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Not good Customer Service

I'm a participant level 1
I'm a participant level 1

I won Moto G power, in Fido Extra Contest 9 weeks ago but never recieve any phone yet look like fake contest. I better be change network. 


Hi there @Jheipee_99 , congratulations on winning a new device. 👏 I'm assuming you were notified in the app and responded to claim your prize. After all of the winners are confirmed the names go to a fulfillment center to be shipped out to the recipients. You will get a notice of shipping when it's ready to go. I know winning is exciting and it's also an exercise in patience. Waiting is the hardest part. Enjoy the new device when it arrives. Congratulations again, cheers